Headlines

The Show

When big companies get it wrong: refunds and freebies

 512px-Giving_a_gift.jpg

 Sometimes big companies get it wrong. Whether it's a Tim Tam without the chocolate or a cup with a lid that doesn't stay on properly, things sometimes just aren't as they should be.

Brian Carlton discusses a matter that has been ongoing with Telstra for 15 months, where he has $15 credit from an old mobile. He would like this to be refunded, but every month Telstra says that he has credit.

Twitter listener Annie Wells also posted this during the show:

@Spoonyman I got coffee cups that leaked at lid, dropping tiny coffee stains on clothes. One day I whinged on facebook. This happened next. pic.twitter.com/1lEom9mlhq

— AnnieLWells (@anniepinkstorm) April 21, 2017

Have you ever had any luck getting a refund or freebie from a company?

More from Brian

World-first discovery sees neutron stars collideWorld-first discovery sees neutron stars collide
Yesterday it was announced that a world first scientific finding had been made in Australia. In August, radio-wave emissions from a gravitational...
Brooks and I talked briefly over coffee says Lambie, denying Labor’s email allegationsBrooks and I talked briefly over coffee says Lambie, denying Labor’s email allegations
Rumours that Adam Brooks once considered a move to the Jacqui Lambie Network are fleeting, says Jacqui Lambie. Speaking with Brian Carlton, Senator...
Rental crisis in TasmaniaRental crisis in Tasmania
Is there a rental crisis in Tasmania? If you’ve been attempting to find a place to live, then you’ll know that the answer is yes. Tasmania’s...
Flinders Island to get 21st century communicationsFlinders Island to get 21st century communications
An $11 million-dollar project co-funded by Telstra, Flinders Island Council, as well as the State and Federal Government, aims to bring...

Where to Listen

lafm logo47sd logo4